Last month our Sales Engineer Paul Norman travelled to Gateshead in the North East of the UK to carry out some training on a few Partech products.
The customer requested to have some detailed training on our WaterWatch² product range. Paul travelled across the country to deliver a day of product training. With the global pandemic still ongoing Paul had to take into account the health & safety of himself and the customer. The training was provided under strict COVID-19 safe conditions.
Our team thoroughly enjoyed the opportunity to learn more about Partech’s products. Paul delivered a comprehensive and well-organised training session, with social distancing in place to ensure we felt safe throughout.
We are looking forward to working closely with the Partech team as a North East service partner, helping both businesses expand our service offering and reach more customers across the UK.
As well as the recent training Paul has been visiting sites across the UK to help with installation and commissioning, his most recent one being an installation of final effluent probes in Norfolk.
With the UK entering it’s second lockdown, getting on site has now become even more of a challenge. With the technology available Partech will be offering video call training to customers. There will be more infomation on this soon.