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Engineer Diaries – November 2019

Posted by Aidan Patton on December 17, 2019

Our engineers have been very busy again this month, with our Technical Support Engineers visiting sites all over the UK, and our Sales Engineers also travelling a lot last month. They travelled around Europe visiting lots of different distributors. This is also the first month featuring our new Sales Engineer Anjie.

Paul Norman – Sales Engineer

Our Sales Engineer Paul attended Aquatech in Amsterdam early in November to visit the trade exhibition. While there he met our distributor from Chile to discuss current and future projects and provide some product training. The exhibition was useful as he caught up with Systea and Sensorex on their stands.

He visited two Anglian Water sites Cliff Quay in Ipswich and Barnham Broom in Norfolk to provide product training and technical assistance. This was for an ammonia analyser and a DO system respectively.

He visited a Southern Water site in Southampton to assist Servitech in calibrating an LA in an aeration lane. The customer was having problems calibrating the probe so he provided training in the correct procedure.

Anjie Stevens – One of our Sales Engineers

With Anjie starting in November, her first week was spent being inducted to Partech and getting to grips with the business and customers.

She did lots of work with Paul Norman our other sales engineer, they spent a couple of days in Wales meeting some of the DCWW operators. They also visited some staff members at Wessex Water.

She met with Arla and had an interesting insight to the Dairy operations and process requirements for their consents. Other than that she met with the Wessex team to review and discuss the details of our pending DO trial which is set to commence in the new year.

Rupert Phillips – One of our Technical Support Engineers

Rupert had a few callouts to customers, to make some adjustments to some analysers across the UK.

He had a regular trip to Hansen Aggregates to calibrate two Turbitech 0-1000s on the outfall.  They pump from the bottom of the quarry and use the probes to switch the pump off if they breach their consents, they have two to provide 100% redundancy.

He also had a new Total-P analyser commissioning job and Paul and him moved and installed an analyser at another site.

Paul Deacon – Lead Technical Support Engineer

Paul had lots of jobs to do in the office this month but he also had his fair share of commissions. He commissioned 3 different Total Phosphorus MicroMac systems to different sites across the UK. Wessex Maiden Newton, SWW Hartland, Wessex Gillingham.

With the year drawing to a close the orders are flying in. Paul was building lots of control panels ready for the orders.


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