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Engineer Diaries – October 2019

Posted by Aidan Patton on November 26, 2019

October has been another busy month for our technical and sales engineers. They have been travelling all over the UK & Europe in order for our customers to be as satisfied as possible.

Sites visited in the UK in October

Paul Norman – Sales Engineer

Visited Southern Water to meet with their Optimisation Team to discuss how they can use Partech Sludge Blanket Detectors in various applications to improve wastewater process and reduce energy costs. Also visited multiple Southern Water sites to assist ICA Technicians with advice, calibration and installation support on various Partech instruments.
Went to a large food producing factory in Wolverhampton to carry out site survey on their Effluent Plant. Purpose of the visit was to advise which Partech Instruments would be suitable to provide further detailed monitoring of their Final Effluent stream.
Travelled to Tallinn, Estonia for a meeting with a potential new distributor for Estonia. Positive meeting with new business opportunities identified.
Travelled to Helsinki, Finland for meetings with existing distributor Stig Wahlstrom. This was to discuss current and future projects and provide training on Partech equipment to new members of staff at Stig.

Paul Deacon – Lead Technical Support Engineer

Paul had MicroMac analyser training at Rockhill for a couple of South West WaterTech’s.
3 x service visits to Crisp Maltings sites, 1 in Norfolk, 1 in Suffolk and 1 in Essex, to calibrate TurbiTechw² LS Suspended solids and OxyTechw² GAL dissolved oxygen probes they have on site. These sites process barley to make malt, mainly used in breweries. They discharge wastewater into rivers so they need to monitor what’s going out.
Welsh Water routine service contract service visits at numerous sites in South Wales. Welsh Water have a number of our MicroMac Iron and Ortho-Phosphate analysers that we service every 3 months.
Commissioning of 1x new Micromac Total Phosphorus analyser at Wessex Water Maiden Newton site. Measuring quality of final effluent leaving the water treatment works.

Rupert Phillips – Technical Support Engineer

Rupert had a couple of visits to assist customers, 1 with 4x Sludgewatch Ultras who have been struggling to get stable readings due to the nature of their sludge. Another to help a new ICA guy at Wessex get to grips with the analysers.
He had a grand tour of Wales, Glanbia Cheese on Anglesey followed by 3 sites for Welsh Water in Pembrokeshire. All routine analyser maintenance.
Routine Anglian visits to service their analysers.


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