Paul has led our technical support team for the past 5 years, providing support to our customers all over the country. From visiting sites each week to sitting in an office, Paul has decided to change roles and has become our Operations Manager. The Partech Operations Manager is responsible to lead ...
This is one of our frequently asked questions, one of our service engineers has answered it below. Turbitech There are no set guidelines for the frequency of calibration. Often the probes are routinely recalibrated every 3, 6 or 12 months depending on operator. The drift is usually found to be minimal but ...
One of our frequently asked questions is: How does Turbidity & Suspended Solids differ? Turbidity is a direct measurement of how cloudy/hazy water is and is measured in NTU (Nephelometric Turbidity Unit). This measurement is universal and can be used in all water types and for all particle types suspended in ...
Last month our Sales Engineer Paul Norman travelled to Gateshead in the North East of the UK to carry out some training on a few Partech products. The customer requested to have some detailed training on our WaterWatch² product range. Paul travelled across the country to deliver a day of product ...
One of our multi skilled Sales Engineers Paul Norman recently visited a site. He visited to replace, install and comission a Galvanic DO probe that was found to be faulty. This could have meant Rupert Phillips or Paul Deacon our techincal engineers returning from Cornwall to carry out half a days ...
We are delighted to announce that Partech Instruments and In-Situ Inc. are now one company. By joining forces with In-Situ, Partech will be able to tap into the resources of a larger company to expand our product portfolio and service capabilities and provide even greater value to our customers in ...
With the current Covid-19 situation, here at Partech we have decided to work on a new way of promoting our products and helping our customers. We will be uploading regular Partech content onto our YouTube channel. The video content will vary from company info to technical product tutorials. The aim is ...
As an instruments manufacturer we have always been plugged in, pardon the pun, to the on site and remote requirements of our customers. Recently our technical support team have reported an increase in calls from our customers. These calls range from calibration queries, maintenance scheduling questions and more general operational ...
Over the last few weeks Partech has taken steps to ensure the wellbeing of our team and to maintain our normal high standards of customer service. These actions have included: Our production team has been reduced in number to protect vulnerable team members and the remaining group have spread themselves ...
The rise in cases of Coronavirus (COVID-19) in the UK has led to an increase of concerns around its effect on the workplace. With the majority of our products being manufactured in our St Austell factory we are operating normally. Our office number and all technical support lines are still available to ...
